Shipping Information
All Morilea backdrops are printed to order. Please review the following shipping details carefully before placing your order.
1. Processing Time
All products are made after the order is placed.
Standard production time:
3–7 business days
During peak seasons, holidays, or large custom orders, processing time may be extended. Customers will be notified if significant delays occur.
Custom design orders require layout approval before production begins.
2. Estimated Delivery Time
Estimated delivery time after shipment:
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United States: 10–20 business days
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Europe: 12–22 business days
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Other regions: 12–25 business days
Delivery times are estimates only and are not guaranteed.
3. Shipping Carriers
We work with reliable international shipping partners. A tracking number will be provided once your order has shipped.
Tracking updates may take 3–5 days to appear after dispatch.
4. Customs & Import Duties
For international orders:
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Customs clearance procedures may cause delays.
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Import taxes or duties (if applicable) are the responsibility of the buyer.
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Customers may be required to provide information to local customs authorities.
Morilea is not responsible for customs-related delays or fees.
5. Incorrect Address
Customers are responsible for providing accurate shipping information.
If an order is returned due to:
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Incorrect address
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Incomplete address
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Failure to claim the package
The customer will be responsible for reshipping fees.
Morilea is not liable for lost packages due to incorrect address submission.
6. Delivery Delays
Morilea is not responsible for delays caused by:
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Customs inspections
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Carrier issues
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Weather conditions
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Public holidays
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Force majeure events
If your tracking shows delivery but you did not receive the package, please contact the shipping carrier first.